Reference

Open your ultrabet privacy choices

Your account data, wallet records, device signals and payment receipts sit at the centre of this Privacy Policy.

Account data useCookie choicesUPI contextDeletion requests
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ultrabet Open your ultrabet privacy choices
CONTACT ROUTES

Check privacy contact paths

Privacy questions should reach the team that can trace account data without exposing it in public channels.

Privacy email Use the privacy address shown in your account area to ask for access, correction or deletion. Include your registered email, the request type and only the last few characters of any payment reference.
In-account help Open the help panel after signing in if your request concerns cookies, login history or wallet data. This route lets us link the request to your account without asking you to repeat private details.
Security concern Contact us quickly if you think your account email, password or device access has changed without your approval. We can review sign-in data, secure the account and explain any privacy impact.
DATA CARE

Browse the data controls we use

We handle privacy as a daily operations task, not a one-time document. Account records, payment references, cookie choices and support chats each have different purposes and retention needs.

Data we collect

We collect account details you provide, sign-in data, device identifiers, wallet activity, support messages and cookie signals. Each category is linked to account access, payment checks, security monitoring, service updates or legal record keeping.

Payment records

UPI, Paytm and PhonePe activity may create references, timestamps, status codes and amounts in your wallet history. We use those records to match deposits, verify payouts, handle disputes and meet record duties.

Cookies and analytics

Cookies help keep you signed in, remember language choices and detect unusual access patterns. Analytics tags may show page use in grouped form, and you can adjust browser controls if you prefer fewer cookies.

Account security

We use password controls, session checks, device signals and activity logs to protect your account from misuse. If a sign-in looks unusual, we may ask for extra confirmation before allowing sensitive changes.

Retention approach

We keep data only for the period needed for account service, payment reconciliation, dispute handling, security checks and legal duties. When a record is no longer required, we delete or anonymise it.

Data requests

You can ask us to correct account details, provide a copy of certain records or delete data where the law allows. Some payment and security logs may remain for required record periods.

Discover answers on your privacy rights

These answers explain the main privacy choices available when you hold an account with us. They cover data access, correction, deletion, cookies, payment records and contact routes in plain language. If your request involves legal eligibility or account access, our response will follow local law and will apply where local law permits.

We collect the details you provide, such as name, email, phone number, login credentials and verification data. We also record device signals, IP address, wallet activity and support messages linked to account safety.

Payment records help us match deposits, verify withdrawals, resolve failed transactions and answer account queries. These records may include timestamps, status codes, amounts and reference strings, not your full banking profile.

Yes, you can request a copy of certain account records by contacting us through the privacy route. We may verify your identity first and remove data that belongs to another person.

If a name, phone number, email address or other account detail is wrong, contact support from your registered channel. We may ask for proof before updating records that affect payouts or account access.

You can ask for deletion where local law allows. Some records, such as payment logs, security events and dispute files, may need to stay for a required period before deletion or anonymisation.

Cookies support sign-in sessions, security checks, language settings and usage measurement. You can manage many cookies in your browser, but blocking essential cookies may affect login, wallet access or account protection.

We share limited data with service providers for hosting, payments, security, analytics, support and legal processes. These providers receive only what they need for their role and must handle it under agreed controls.

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